FAQ

How much is delivery?

UK delivery is a low flat rate, and completely free on orders over £40. Your exact shipping is shown at checkout.

How long will my order take?

Standard UK delivery typically takes 3–7 working days. You'll get tracking as soon as it ships.

What's your returns policy?

Easy 30-day returns on unused items in original condition. Just email us to start.

Are the products good quality?

Every piece is hand-picked and quality-checked for that soft, premium coquette feel — backed by our love-it-or-your-money-back promise.

How do I contact you?

Email us any time at contact@helialux.com — we're always happy to help. 💌